Refund policy
At Twentetwo, we want you to be completely happy with your purchase. If something isn’t right, our return and refund process makes it simple.
Returns
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You may return unworn, unwashed, and unused items within 30 days of delivery.
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Items must have all original tags and packaging.
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Final sale, clearance, and personalized items are not eligible for return.
Refunds
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Once we receive and inspect your return, we’ll notify you about the approval status.
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Approved refunds will be issued to your original payment method within 5–10 business days.
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Shipping fees are non-refundable, unless the item is defective or incorrect.
Exchanges
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Exchanges are available for size or color, depending on stock availability.
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To start an exchange, please contact us first so we can hold the item for you.
Return Shipping
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
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If you received a damaged or wrong item, please reach out right away so we can make it right.
Contact Us
For questions about returns and refunds, please contact us at:
twentetwollc@gmail.com