Refund policy

At Twentetwo, we want you to be completely happy with your purchase. If something isn’t right, our return and refund process makes it simple.

Returns

  • You may return unworn, unwashed, and unused items within 30 days of delivery.

  • Items must have all original tags and packaging.

  • Final sale, clearance, and personalized items are not eligible for return.

Refunds

  • Once we receive and inspect your return, we’ll notify you about the approval status.

  • Approved refunds will be issued to your original payment method within 5–10 business days.

  • Shipping fees are non-refundable, unless the item is defective or incorrect.

Exchanges

  • Exchanges are available for size or color, depending on stock availability.

  • To start an exchange, please contact us first so we can hold the item for you.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • If you received a damaged or wrong item, please reach out right away so we can make it right.

Contact Us

For questions about returns and refunds, please contact us at:
 twentetwollc@gmail.com